Support & Help Center - GoPing

Help & Support Center

We're here to help you get the most out of GoPing.

Frequently Asked Questions

General Questions

What is GoPing?

GoPing is a community-driven marketplace for India where you can buy and sell a wide range of goods and services, including properties, vehicles, classifieds, and more.

Is it free to use GoPing?

Yes, it is completely free to create an account, post ads, and browse listings on our platform. We offer premium features for users who want to boost their ads for higher visibility.

How do I create a new ad?

You can post a new ad by navigating to the "Post an Ad" page from the main menu. You'll be guided through a simple form where you can add details, images, and set your price.

Account & Security

How do I change my password?

You can change your password by logging in and going to your profile settings. Look for the "Change Password" section and follow the instructions provided.

How can I report a suspicious ad?

If you encounter an ad that you believe violates our policies, please contact our support team at support@goping.com. Be sure to include the ad link and a brief explanation.

Safety Guidelines

Rules and Policies for All Listings

To maintain a safe, trustworthy, and effective marketplace, all ads posted on GoPing must strictly adhere to the following community guidelines. Failure to comply may result in the removal of your ad and suspension of your account.

  • Prohibited Items and Services: Do not post ads for illegal goods, weapons, drugs, stolen property, or anything that violates local, state, or national laws. This includes counterfeit items, hazardous materials, and adult content. A detailed list of prohibited items can be found below.

  • Accurate and Truthful Information: Your ad must contain a truthful title, a detailed and accurate description, a clear price, and a correct location. All photos used in the ad must be of the actual item for sale. The use of generic, stock, or misleading photos is strictly prohibited.

  • High-Quality and Relevant Content: We encourage you to use clear, well-lit photos that showcase the item from different angles. Ensure your description is comprehensive and provides all relevant details that a potential buyer or customer would need to know.

  • Appropriate Language and Tone: All text, images, and communications on our platform must be respectful, family-friendly, and free of any offensive, harassing, or discriminatory content. We have a zero-tolerance policy for hate speech and inappropriate behavior.

Security Tips for a Safe Transaction

  • Meet in Public: Always arrange to meet in a well-lit, public place like a coffee shop, mall, or police station.
  • Secure Payments: GoPing does not handle payments. Use cash for small transactions or trusted digital payment platforms.
  • Inspect the Item: Thoroughly check the item before finalizing the transaction.
  • Trust Your Gut: If a deal seems too good to be true, be cautious.

Contact Us

Send a Message

Our Contact Details

  • +91 98765 43210
  • info@goping.com
  • 123 Main Street, Pune, Maharashtra, India